Agreement to Privacy
This Privacy Policy explains how MaxOut Financial (“MaxOut,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website (the “Site”) or otherwise interact with us.
By using the Site, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information you choose to provide, including:
- Contact information (such as name, email address, phone number)
- Application and recruiting information (such as resume details, work history, licensing status, availability, and other information you submit through forms)
- Messages you send us
Information Collected Automatically
When you visit the Site, we may automatically collect:
- Device and browser information
- IP address
- Approximate location (derived from IP)
- Pages viewed and links clicked
- Referring and exit pages
- Dates and times of access
Cookies and Similar Technologies
We use cookies and similar technologies to understand Site usage, remember preferences, and improve our services.
Types of Cookies We Use
Essential Cookies:
- Session management and security
Analytics Cookies
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users | 2 years |
_gid | Google Analytics | Distinguishes users | 24 hours |
_clck | Microsoft Clarity | User identification | 1 year |
_clsk | Microsoft Clarity | Session tracking | 1 day |
CLID | Microsoft Clarity | First-party user ID | 1 year |
Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect Site functionality.
Analytics and Behavior Tracking
Google Analytics
We use Google Analytics 4 to understand how visitors interact with our Site. Google Analytics collects:
- Device and browser information
- Pages viewed and time spent on each page
- Referring websites and search terms
- Geographic location (country/region level)
- Interactions with Site features
Google Analytics uses cookies to distinguish users and analyze trends. Data may be transferred to Google servers in the United States.
To opt out of Google Analytics:
- Use the Google Analytics Opt-out Browser Add-on
- Adjust your browser cookie settings
For more information, see Google’s Privacy Policy.
Microsoft Clarity (Behavior Analytics)
We use Microsoft Clarity to understand how visitors use our Site. Clarity provides:
- Session recordings: Visual replays of how visitors navigate the Site, including mouse movements, clicks, and scrolling behavior
- Heatmaps: Aggregated data showing where visitors click, scroll, and hover
- Behavior metrics: Information about user frustration signals (rage clicks, dead clicks) and engagement
Important: Session recordings capture your interactions with the Site to help us improve user experience. Microsoft Clarity automatically masks sensitive input fields (such as passwords and payment information) to protect your privacy.
Clarity uses cookies to track sessions. Data is processed by Microsoft and may be transferred to servers in the United States. Session recordings are retained for 30 days.
For more information, see Microsoft’s Privacy Statement.
Third-Party Services
We use the following third-party services that may collect information:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Site analytics and traffic analysis | Google Privacy Policy |
| Microsoft Clarity | Behavior analytics and session recordings | Microsoft Privacy Statement |
| Google Forms | Job application collection | Google Privacy Policy |
Google Forms: When you submit a job application through our embedded Google Form, your information is collected by Google and shared with us. Google’s privacy practices apply to data collected through their forms in addition to this Privacy Policy.
How We Use Information
We may use your information to:
- Provide and maintain the Site
- Respond to inquiries and communicate with you
- Evaluate and process recruiting inquiries and applications
- Schedule interviews or follow-ups
- Improve our Site, messaging, and recruiting process
- Analyze Site usage and user behavior
- Detect, prevent, and address fraud, misuse, or security issues
- Comply with legal obligations
Job Applicant Information
If you apply for a position with us, we collect:
- Contact information (name, email, phone number)
- Employment history and qualifications
- Licensing status and certifications
- Availability and work preferences
- Any other information you provide in your application
How we use applicant data:
- Evaluate your qualifications for opportunities
- Contact you regarding your application or other opportunities
- Schedule interviews and follow-up communications
- Verify information you have provided
- Comply with legal and regulatory requirements
Who has access: Your application may be reviewed by our recruiting team and hiring managers.
Retention: We retain applicant data for up to 2 years after your last interaction with us to consider you for future opportunities, unless you request deletion or applicable law requires otherwise.
How We Share Information
We may share information in the following circumstances:
- Service providers: With vendors that help us operate the Site and our business (e.g., hosting, analytics, email delivery, CRM tools).
- Analytics partners: With Google (Analytics) and Microsoft (Clarity) as described above.
- Legal compliance: If required by law, subpoena, court order, or to protect rights, safety, and security.
- Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets.
We do not sell your personal information in the traditional sense. However, some analytics and advertising tools may involve data sharing that could be considered a “sale” or “sharing” under certain privacy laws. Where required, we provide appropriate choices.
Data Retention
We retain information for the following periods:
| Data Type | Retention Period |
|---|---|
| Website analytics data | Up to 26 months (Google Analytics default) |
| Microsoft Clarity session recordings | 30 days |
| Job applicant data | Up to 2 years after last interaction |
| Contact form inquiries | Up to 2 years |
| Account and communication records | As long as necessary for business purposes |
We may retain data longer if required by law, to resolve disputes, or to enforce our agreements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. These include encryption, access controls, and secure data storage practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: Request what personal information we collect, use, disclose, and sell/share about you
- Right to Delete: Request deletion of your personal information (with certain exceptions)
- Right to Correct: Request correction of inaccurate personal information we hold about you
- Right to Opt-Out: Opt out of the “sale” or “sharing” of your personal information for targeted advertising
- Right to Limit: Limit the use and disclosure of sensitive personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise your rights: Contact us using the contact information provided on this Site. We may need to verify your identity before processing your request.
Do Not Sell or Share My Personal Information: We do not sell personal information in the traditional sense. However, some analytics tools may constitute “sharing” under California law. To opt out:
- Adjust your browser’s cookie settings to block third-party cookies
- Use browser privacy features or extensions
- Enable the Global Privacy Control (GPC) signal in your browser
Categories of Personal Information Collected: In the past 12 months, we have collected: identifiers (name, email, IP address), internet activity (browsing history, Site interactions), professional information (employment history for applicants), and geolocation data (approximate location from IP).
Your Choices and Rights
Depending on where you live, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Opt out of certain cookie-based tracking
To make a request, contact us using the contact information provided on this Site. We may need to verify your identity before responding.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.
International Visitors
If you access the Site from outside the United States, please be aware that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your country. By using the Site, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.
Contact
Questions about this Privacy Policy? Contact us using the contact information provided on this Site.